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CrmTicketKey is expired – Microsoft Dynamics CRM Forum Community Forum

by admin
July 25, 2022
in SAAS Applications


The current active key (KeyType : CrmTicketKey) is expired. This may indicate that a key is not being regenerated correctly. Current Active Key : CrmKey(Id:XXXX-XXXX-XXXX-XXXXXXX, ScaleGroupId:00000000-0000-0000-0000-000000000000, KeyType:CrmTicketKey, Expired:True, ValidOn:03/18/2022 13:21:20, ExpiresOn:03/20/2022 13:21:20, CreatedOn:03/18/2022 13:21:20, CreatedBy:NT AUTHORITYNETWORK SERVICE. Key Setting : CrmKeySetting(Id:XXXXX-XXXXXX-XXXXX-XXXXXXXX, KeyType:CrmTicketKey, KeyLength:128, KeyGenerationInterval:24, KeyTimeToLive:48, CryptoTimeToLive:24, Algorithm:HMACSHA256, ArchiveLength:1, Enabled:True, ActiveKeys:[ScaleGroupId=00000000-0000-0000-0000-000000000000,ActiveKeyId=XXXXXXXX-XXXX-XXXXX-XXXXXXXX])

 We are facing this issue in our Production environment and not in our UAT environment. We have checked many different ways but no use can anyone suggest how to handle this issue?
Thank you .



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