Skill Up on AI with Trailhead

Artificial intelligence (AI) news is everywhere! Whether you’re baffled by AI or becoming increasingly knowledgeable each day, one thing is for sure: AI is the future of work, and Trailhead, Salesforce’s online learning platform, is here to help you skill up.

As you hear about how new advancements in AI will enhance your life, naturally, you may have fears about what the future holds or even whether you might lose your job to AI. However, the outlook is actually much more optimistic. Successful AI means enhancing—not replacing—the human workforce. AI will not become the new marketer, service rep, or salesperson. Instead, it will augment their skills to drive performance, and companies know it. 

Trailblazers who commit now to learning the skills needed to work collaboratively with machines will weather the coming AI revolution across markets and industries. They will also be more likely to realize the massive opportunities AI will bring.

AI is the future of work

A new Salesforce study on digital skills in the workplace concluded, “The path forward is upskilling. Nearly all (97%) global workers believe businesses should prioritize AI skills in their employee development strategy.” But workers feel they have a lot of catching up to do, with 90% of those surveyed reporting that they don’t believe they have the skills needed. And the biggest challenge for most people? Figuring out how to learn these new and evolving AI skills.

Trailhead’s mission has always been to empower anyone to thrive in the digital-first world by breaking down barriers to learning; we’re investing heavily to make sure you can learn AI skills on Trailhead to help you advance in this new work landscape.

If it hasn’t become clear yet, AI is not just for developers or data scientists. Utilizing today’s AI technology, salespeople can write stronger prospecting emails, service reps can solve issues with fast-track case swarming, and marketers can create increasingly personalized journeys for their customers and prospects. AI isn’t for someone else. If you’re in business, AI is for you.

Learn AI skills on Trailhead

You know employers are looking for people who can use AI, but how do you get those skills? Trailhead has released a new trail to show you what AI can do, the basics of how it works, and how you can use it to increase your performance. It’s called Get Started with Artificial Intelligence, and it’s full of critical AI knowledge.

Discover generative AI innovation at Salesforce

Salesforce is bringing trusted generative AI technology to its apps, platforms, and workflows. Discover how generative AI and GPT are transforming the future of business in these quick bite-sized units called Trailhead Quick Look modules:

Be a Trailblazer with AI Skills Quest

Trailhead is all about making learning fun, so let’s crank up the fun-meter another notch! Join the Be a Trailblazer with AI Skills Quest to learn AI fundamentals, become an AI whiz, and earn an exclusive community badge*. And be sure to spread the word with your friends and colleagues—everyone can learn AI skills on Trailhead.

*Community badges are limited-edition virtual prizes you can earn only by attending an event or completing a Trailhead Quest. These badges will appear on your Trailblazer.me Profile in the badge section; just click the drop-down menu and select Event/Community to view your community badge collection.

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